People trusts AI for matchmaking? More than half in APAC thinks so

07/31/2021 02:00:21 PM

Can you imagine people trusting Artificial Intelligence when it comes to dating? More than half of people would do so. That's according to Kaspersky's international study on dating and the impact of technology on relationships in the Asia Pacific (APAC).

Overall, the study found that the majority of users positively perceive the role of smart algorithms in dating services. Specifically, 54 percent of the users would trust AI as the matchmaking choice—10 points higher than the global average of 44%. Adding that is the majority of the respondents (69%) noting the recommendations of the algorithms fully correspond to their preferences, a tad higher than the world's view at 64%.

This positive perception of AI, in general, is supported by a global survey commissioned by ARM where 54% of respondents admitted that they were interested in using AI to serve as a personal companion or assistant in any field of their preferences, including online dating. Coincidentally, ihas been one of them with services using smart algorithms in order to help people find a match and recommend them suitable profiles. Plus, more than half (62%) of the respondents from APAC agree that dating apps have generally made the process much easier. Moreover, 58% would only meet with matches who the algorithm recommends to them.

“The results of our research show that many people positively perceive the introduction of AI into dating applications and that it can make it easier for many to find a suitable match. Smart algorithms analyze users’ interests, preferences, and swipes, to recommend suitable candidates based on them. At the same time, despite the benefits and possibilities of recommendation services, you should always be vigilant and remember that we cannot know for sure who is on the other side of the screen,” said David Jacoby, security researcher at Kaspersky.

“If we are honest, digitalization and its possibilities only change the search for true love and not true love itself. Technologies, such as artificial intelligence, make it possible to search more precisely, quickly, and easily. It minimizes risks. And that's important because dating apps are all about finding your perfect partner. That's why we are so willing to let artificial intelligence help us. It does valuable preliminary work – right up to the first meeting,” added therapists Birgitt Hölzel and Stefan Ruzas from the Munich practice Liebling + Schatz.

But it is one thing to trust recommendations and another to choose a match on the basis of AI recommendations alone. 57% of those surveyed from the region are unsure if algorithms can cover the entire complexity of factors that attract people to each other, and 43% of them find being matched by algorithms dehumanizing.

 “It's no different in real life. When we meet someone at work, at a sporting event or in a bar, we also first check for similarities. And we usually pretend to be a bit more interesting than we might be. But how the match ‘feels’ in reality, i.e., whether the connection is genuine or artificial, whether the person is interested or bored, can never be truly deciphered by artificial intelligence and its recommendations. Nor can it tell us how the other person smells, laughs, or carries themselves in general. That's why artificial intelligence and love don't go together only at first sight. Algorithms may not be able to feel, but they make possible relationships that involve very personal qualities, such as empathy, openness, and emotional stability,” commented  Hölzel and Ruzas.

"In our industry too, AI and apps are already on the rise in many areas. In the development of new sex toys, it is also the order of the day that toys are becoming more and more suitable for anticipating the needs of customers. People’s bodies, orgasms, pleasure, and desire are always different and can really depend on the mood. A toy finder, for example, which determines the perfect vibrator in advance, using certain algorithms, could support this process. For us, when inventing new products, it is important that there is trust in the technology, the material, data security, and above all, sustainability and lasting benefit. A button or an app that is used once does not bring any added value or lasting customer satisfaction. And we are always concerned with these points when we bring innovations to market,” said  Kristy Stahlberg, Head of Corporate Communications at Fun Factory.

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