Newsletter: Bad connection? You may just need to reset your modem

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PHOTO CAPTION: Resetting your modem may be all you need to fix your connectivity issues.

Resetting your modem can be a simple yet effective way to solve many common internet issues. Whether you’re experiencing slow speeds, or intermittent connections, or your WiFi just isn’t working as it should, a quick reset can often do the trick. 

To see if your modem needs a reset, check its lights. If the LOS or third light from the left is red, that means there’s no connection. If the PON or second light from the left is not on or is blinking, you may have connection issues.  In both cases, a reset may do the trick to bring your modem back to life. 

Globe At Home shows you five easy steps to get your modem back in action:

Step 1: Turn off and unplug your modem

Start by turning off your modem. Most modems have a power button located on the back or side of the device. Press this button to turn off the device, then unplug the power adapter from the modem. 

Step 2: Wait for 30 seconds

Wait for 30 seconds to give your modem time to fully power down and clear any temporary issues that may have been causing connectivity problems. 

Step 3: Check your cables

Take a moment to check if all the cables connected to your modem are secure. This includes the power cable, fiber patch cord, Ethernet cables, and any other connections your modem might have. Loose or improperly connected cables could be a source of connectivity issues. Double-check them to save you from future headaches.

Step 4: Plug back in and power on

After your 30-second wait, it’s time to bring your modem back to life. Plug the power adapter back into the modem. Once connected, press the power button to turn the modem on. 

Step 5: Wait for the lights and reconnect to WiFi

Your modem will go through a series of checks as it powers up. You’ll see the lights blinking and flashing in various patterns. Wait for these lights to stabilize. Once stable, it’s time to reconnect your devices to the WiFi. 

"Staying connected is crucial in today’s digital age. Simply resetting your modem can save time and reduce frustration. Consider resetting your modem every few months or whenever you experience connectivity problems," said Abigail Cardino, VP and Head of Brand Management for Globe’s Broadband Business.

Technology isn’t always perfect, but a little know-how can go a long way in keeping your online experience smooth and enjoyable. Remember to take care of your modem to avoid additional charges in case the device is damaged and should be replaced.

Still having problems with your connection via this video. To know more about Globe, visit https://www.globe.com.ph/. 

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