Newsletter: Companies, stop striving for zero complaints

[THIS IS A PRESS RELEASE] 

Your customers' complaints could be the goldmine you’re overlooking.

“We want zero complaints,” says every company in the world. But what if complaints are the secret competitive advantage your business needs?

"Complaints offer an intimate way of understanding your business through the eyes of your customers," Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift, said during her talk, Turning Critics into Advocates hosted by Management Strategies on September 23, 2024, at Discovery Primea, Makati. 

McDonald’s lets everyone share the light with exciting Christmas offers and merry antics!

12/05/2021 01:05:33 PM

Even with the pandemic still looming around the world, McDonald's Philippines believes that the Holidays is still the most wonderful time of the year, with their offerings and experiences that are set to ignite the holiday spirit and give Filipinos a holiday celebration to remember.