Newsletter: Companies, stop striving for zero complaints

[THIS IS A PRESS RELEASE] 

Your customers' complaints could be the goldmine you’re overlooking.

“We want zero complaints,” says every company in the world. But what if complaints are the secret competitive advantage your business needs?

"Complaints offer an intimate way of understanding your business through the eyes of your customers," Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift, said during her talk, Turning Critics into Advocates hosted by Management Strategies on September 23, 2024, at Discovery Primea, Makati. 

Kaspersky gets recognition for the 2021 Gartner Peer Insights Customers’ Choice for Security Awareness Computer-Based Training for the APAC region

03/29/2021 07:16:59 PM

Kaspersky has been rated 4.6 out of 5 by customers, with 94% willing to recommend the Kaspersky Security Awareness portfolio, including the Kaspersky Automated Security Awareness Platform, to their peers.